Return an eligible part within 30 days of delivery for a refund of the item price.
Every part is covered by its manufacturer's warranty against defects.
1. 30-day return window
You may request a return within 30 days of delivery. To be eligible, the part must be unused, uninstalled, in its original packaging, and in resalable condition, with all included hardware and documentation.
2. How to start a return
- Call +1 (737) 205-2903 or email info@perfectfitautoparts.us with your Perfect Fit reference number.
- Tell us the reason for the return; we will issue return instructions and, where applicable, a return authorization.
- Pack the part securely in its original packaging and ship it back using the instructions provided.
3. Refunds
Once we receive and inspect the returned part, we process approved refunds to your original payment method, typically within 3–5 business days of inspection (your bank may take additional time to post it). Original shipping charges, if any, are non-refundable except where the return is our error.
4. Wrong or defective parts — always on us
If we sent the wrong part, or a part arrives defective or damaged, we cover it completely: we will send a correct replacement or issue a full refund including return shipping. Contact us within 48 hours of delivery for damaged items, with photos, so we can act fast.
5. Warranty claims
Parts covered by a manufacturer's warranty can be claimed against defects in materials or workmanship for the period specified by the manufacturer. Contact us and we will help you file the claim and coordinate a replacement. Warranties do not cover normal wear, improper installation, misuse, accident, or modification.
6. Non-returnable & special cases
- Installed or used parts, and parts not in resalable condition, are generally not returnable.
- Electrical parts and special-order items may be non-returnable unless defective — your specialist will confirm at the time of order.
- Some parts carry a refundable core charge; return the old core per instructions to have it credited.
7. We confirm fitment first for a reason
Because we verify every part against your exact vehicle and send you a photo before you pay, wrong-fit returns are rare. If anything is ever off, we will make it right — that is the Perfect Fit promise. See our Fitment Guarantee.
Need a part? Let's get it right the first time.
Call a dedicated car guy or send a part request — we confirm the exact fit before you pay.