1. Our service
Perfect Fit Auto Parts helps US customers find and purchase the correct replacement parts for their vehicles. We do not sell parts through an online checkout. Instead, you contact us by phone or through our part inquiry form; a specialist confirms exact fitment for your vehicle, sends a photo of the part, and provides a quote. Payment is taken only after you approve, and orders ship in 3–5 business days.
2. Orders, quotes & payment
- All quotes are based on the vehicle and part information you provide (make, model, year, trim, engine, and/or VIN). Accurate information helps us supply the correct part.
- Prices, availability, and shipping estimates are confirmed at the time of order and may change until an order is finalized.
- Payment is due at the time you approve your order. We accept the payment methods offered during your call.
- Title and risk of loss pass to you upon delivery to the carrier.
3. Shipping, returns & warranty
Shipping timeframes and coverage are described in our Shipping Policy. Returns, refunds, and warranty coverage — including our 30-day money-back guarantee and the manufacturer's warranty on parts — are described in our Returns & Warranty policy. Those policies are incorporated into these Terms.
4. SMS / text messaging program terms
Perfect Fit Auto Parts operates a customer-care text messaging program. We send recurring text messages (SMS/MMS) about your inquiry, quote, order, and customer service only to people who have given us express consent — see Section 5 below. Providing your phone number alone does not opt you in to text messages.
- Program description: customer-care and transactional messages about your part inquiry and order.
- Message types: fitment and order confirmations, quotes, payment links, invoices and receipts, shipping and delivery updates, feedback requests, and replies from our support team.
- Message frequency varies based on your inquiry and order activity.
- Message and data rates may apply depending on your mobile carrier and plan.
- Opt out any time by replying STOP to any message. You will receive one confirmation message and then no further texts.
- Reply HELP for help, or contact us at the phone number or email below.
- Consent to receive text messages is not a condition of any purchase.
- Carriers are not liable for delayed or undelivered messages.
- Supported carriers include major US carriers; carrier participation may change.
We do not sell, rent, or share your mobile phone number, text-messaging opt-in, or consent with any third parties or affiliates for their marketing or promotional purposes. Text-messaging originator opt-in data and consent are never shared with third parties for marketing. See our Privacy Policy for full details.
5. How we obtain your consent (opt-in)
We send text messages only to people who have given us express consent. We obtain that consent in one of the following ways:
- Website part inquiry form. On our part inquiry form, directly above the submit button, there is an unchecked checkbox that you must tick yourself in order to opt in. It reads: "I agree to receive text messages (SMS) from Perfect Fit Auto Parts at the phone number provided, about my part inquiry, quote, order and shipping updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive text messages is not a condition of any purchase." That same disclosure links to these Terms and to our Privacy Policy. If you submit the form without ticking the box, we will not text you — we will only call or email you about your inquiry.
- Verbally, during a phone call. If you call us, a specialist may ask whether you agree to receive text messages about your inquiry and order. Before recording your consent we identify ourselves as Perfect Fit Auto Parts and disclose the purpose of the messages, that message frequency varies, that message and data rates may apply, that you can reply STOP at any time to opt out, and that consent is not a condition of any purchase. We log your answer with the date and time.
- Consumer-initiated text. If you text our published business number first, we will reply. In our first reply we identify ourselves as Perfect Fit Auto Parts, state that message and data rates may apply, and tell you that you may reply STOP to opt out or HELP for help.
We keep a record of every opt-in — the phone number, the method of consent, and the date and time it was given. Consent to receive text messages is never required in order to buy anything from us. We do not send marketing or promotional text messages to numbers collected for a part inquiry.
Opting out
Reply STOP to any message to opt out at any time. You will receive one confirmation message and then no further texts. Reply HELP for help, or contact us at +1 (737) 205-2903 or info@perfectfitautoparts.us.
6. Acceptable use
You agree to provide accurate information, to use our site and services lawfully, and not to misuse, disrupt, or attempt to gain unauthorized access to our systems.
7. Disclaimers & limitation of liability
Our site and services are provided "as is." To the maximum extent permitted by law, Perfect Fit Auto Parts is not liable for indirect, incidental, or consequential damages arising from the use of our site, communications, or parts, beyond the amount you paid for the applicable order. Nothing in these Terms limits rights you have under applicable consumer-protection law or a part's manufacturer warranty.
8. Changes to these Terms
We may update these Terms from time to time. The "Last updated" date above reflects the current version. Continued use of our site or services after changes take effect means you accept the updated Terms.
9. Governing law
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules.
10. Contact us
Perfect Fit Auto Parts
5900 Balcones Dr #11149, Austin, TX 78731
Phone: +1 (737) 205-2903
Email: info@perfectfitautoparts.us
Need a part? Let's get it right the first time.
Call a dedicated car guy or send a part request — we confirm the exact fit before you pay.